We stand behind our high quality product. Everything goes through intensive testing and strict quality checks. We do the easily overlooked details to guarantee an extraordinary item. We guarantee our product against defects in materials or workmanship for 1 year from the date of receipt.
If you believe your product is defective, please contact us at sales@aropy. com and provide a valid proof of purchase (order number or receipt.) We will repair or replace the defective product, or issue a complete refund, delivery charges included. Unfortunately, we cannot offer a warranty without valid proof of purchase.
- All warranty exchanges are tested in-house for proper product functionality since we always strive for customer satisfaction. If there’s a problem, we want to get to the root cause of it. Before you return your items, take another look at the instruction manual or shoot us an email here and we’ll see if we can resolve your issue. If we receive a product deemed to be in full working order after testing, we will send it back .
- Aropy™ warrants against material or workmanship defects for a period of one (1) year from the date of purchase. Aropy™ is not responsible for damages caused to other devices made by third parties.
- This warranty does not cover product parts subject to normal wear, thus possibly considered consumables (e.g. batteries) or for damage to fragile parts, e.g. switches, rechargeable batteries or glass parts.
1. Repair the Aropy™ product using new or refurbished parts
2. Replace the Aropy™ product with a new or refurbished Aropy™ product
3. Refund the purchase price of the defective Aropy™ product.
- This warranty does not cover damages caused by negligence or misuse in anyway. Under no circumstance does the warranty policy cover replacement or cost of any electric device used with our product.
To return your product, please mail it to:
Chalkokondyli No.5, Office No.2, Nicosia 1071, Cyprus
You are responsible for paying your own shipping costs for returning your item.